Since I purchased Gopro Hero3+ in May, I had three issues.
1. The red light on the lens side blinks occasionally. No buttons work. removing the battery reset the camera.
2. File being repaired message - Sometime I took out the battery or turn off the camera to reset the camera. Usually few files before and after the message will be corrupt. This made me very mad, when I thought I had great video shots (entire scene from casting to landing) and the video files were corrupt. I reformat the micro SD card every time before the fishing trip. This didn't help.
3. The system kept loading every 3-4 seconds when power is on. No buttons work when this happened except removing the battery. Removing the battery did not reset the camera since the last Sunday.
The above issues are well-known issues, and they have nothing to do with firmware upgrades.
The solution: Return the Gopro back to the merchant immediately. The issues weren't caused by user errors (I thought I didn't follow instructions correctly ). It seems that Gopro and Merchants understand the issues, and the most of merchants are taking back GoPro.
I went to REI in Fairfax yesterday, and I got a new Gopro. The staff knew exactly the issues were. FYI, REI has store return policy within 365. So I was out the store within 5 minutes.
According to the staff, 3-5 out of 100 are defects.
Joe
1. The red light on the lens side blinks occasionally. No buttons work. removing the battery reset the camera.
2. File being repaired message - Sometime I took out the battery or turn off the camera to reset the camera. Usually few files before and after the message will be corrupt. This made me very mad, when I thought I had great video shots (entire scene from casting to landing) and the video files were corrupt. I reformat the micro SD card every time before the fishing trip. This didn't help.
3. The system kept loading every 3-4 seconds when power is on. No buttons work when this happened except removing the battery. Removing the battery did not reset the camera since the last Sunday.
The above issues are well-known issues, and they have nothing to do with firmware upgrades.
The solution: Return the Gopro back to the merchant immediately. The issues weren't caused by user errors (I thought I didn't follow instructions correctly ). It seems that Gopro and Merchants understand the issues, and the most of merchants are taking back GoPro.
I went to REI in Fairfax yesterday, and I got a new Gopro. The staff knew exactly the issues were. FYI, REI has store return policy within 365. So I was out the store within 5 minutes.
According to the staff, 3-5 out of 100 are defects.
Joe
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